Terms & Conditions

2. Formation of Agreement

These Terms apply to all UKNode products and services. By placing an order you make an offer to purchase subject to these Terms; the Agreement commences when we activate the relevant service. UKNode reserves the right to refuse any order. You must be at least 18 years old and, where ordering on behalf of an organisation, have authority to bind that organisation.

3. Services & Products

Our offerings include shared web hosting, VPS hosting, dedicated servers, domain registration, SSL certificates, and additional services such as email and CDN. Specifications are published at the point of purchase. UKNode reserves the right to modify service specifications with reasonable notice. All services operate on a subscription basis with the billing cycle shown on your Order Form.

4. Payment Terms

We accept credit card, debit card, PayPal, and other payment methods displayed at checkout. All services require payment in advance. By selecting recurring billing you authorise UKNode to charge your payment method automatically; an invoice is issued before each charge.

Prices may change with 30 days' written notice for renewals. Late payments incur a fee of 5% of the outstanding amount or £25, whichever is greater, and may result in suspension after 14 days' non-payment. All fees are exclusive of applicable taxes and VAT, quoted in GBP. Setup fees are non-refundable.

Overpayments, duplicate payments and any amount we agree to return outside Clause 5.3 are credited to your UKNode account balance. Account credit is not redeemable for cash. A reactivation fee of £25 applies to any service suspended for non-payment or for breach of these Terms.

5. Refund & Cancellation Policy

5.1 No money-back guarantee

All fees are payable in advance and are non-refundable, except as set out in Clause 5.3 or where required by law. This applies to all services, including VPS, dedicated servers, shared and reseller hosting, domain registrations, SSL certificates, software licences, IP addresses and setup fees.

5.2 Business customers

If you order in the course of a business, trade or profession, you have no right to cancel and no refund is due for any part of a billing period, whether used or unused.

5.3 Consumers (statutory cancellation right)

If you are a consumer, you may cancel within 14 days of the date your order is accepted, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. By placing an order you expressly request that we provision your service immediately, before the cancellation period ends. If you then cancel within those 14 days, you must pay for the service supplied up to the date you tell us you are cancelling, and we refund only the unused portion of the first billing period, to the original payment method, within 14 days. Domain registrations, SSL certificates and third-party licences already ordered or issued on your behalf are not refundable.

5.4 After the cancellation period

Once the period in Clause 5.3 has ended, and for any renewal, no full or pro-rata refunds are given. Cancellation takes effect at the end of the current billing period.

5.5 Abuse

No refund of any kind is due, to the extent permitted by law, for a service suspended or terminated under Clause 18 or 19 for breach of these Terms or the Acceptable Use Policy.

5.6 Payment disputes

If you open a chargeback or payment dispute instead of contacting us, we may suspend all services on your account immediately until the dispute is resolved, and we may refuse future orders.

5.7 How to cancel

You may cancel from the Control Panel or by emailing support@uknode.co.uk. A cancellation is final once we have confirmed receipt.

6. Customer Obligations

You agree to comply with all applicable laws, refrain from unlawful use of our services, and not upload prohibited content. You are responsible for maintaining the security of your account, notifying us promptly of any breach, keeping your contact details current, and taking responsibility for all activity on your account.

You are solely responsible for password and key security. Account compromise resulting from credentials leaked or shared by you remains your liability. Your use of our services must comply with the UK GDPR, copyright law, and anti-spam legislation. Maintaining independent backups of your data and keeping any third-party software you install up to date are your responsibility.

7. Acceptable Use Policy

The following uses are prohibited: illegal content, malware, phishing or fraud, spam, copyright infringement, adult content (except on packages explicitly designated for it), hate speech, terrorist content, child exploitation material, hacking tools, unauthorised cryptocurrency mining, proxy or VPN services (unless explicitly permitted), file-sharing or torrent traffic, and DDoS activity.

Fair use on shared hosting

• CPU usage must not exceed 25% for more than 90 seconds at a time.
• Memory and disk I/O must remain within published limits.
• Resource-intensive scripts unsuitable for shared hosting are not permitted.
• Storage of backup archives is prohibited on shared hosting.
• "Unlimited" bandwidth is subject to fair use; legitimate website traffic only.
• Accounts are limited to 250,000 inodes; exceeding this allows suspension.

8. Service Limitations

Email port blocking

Ports 25, 465, and 587 are blocked by default to prevent outbound spam. You can request access by contacting support and completing our verification process.

Bandwidth and storage

"Unlimited" bandwidth applies to legitimate website traffic only. Storage is provided exclusively for website files; backup archives, personal storage, and unrelated media are prohibited. Database size limits are specified per package and must remain within the bounds of reasonable website operation.

Bandwidth Fair Usage Policy (VPS)

Each VPS plan includes a monthly data-transfer allowance, measured as the sum of inbound and outbound traffic on the VPS network interface over each calendar month. Months are calendar months in Coordinated Universal Time (UTC), and usage is reset at 00:00 UTC on the first day of each month. In this policy, 1 TB means 10¹² bytes (1,000,000,000,000 bytes). The allowance is in addition to the port speed of the plan, which is the maximum rate at which the VPS can send and receive data.

We will warn you by email and in your control panel as your usage approaches the allowance and when it is reached, and we will do so before any reduction in speed is applied. If a VPS exceeds its allowance, we may reduce its port speed, or ask you to move to a larger plan or add capacity, as notified to you. A reduced port speed remains in place until the end of the calendar month (UTC), or until your usage is within the allowance following an upgrade to a larger plan, whichever is earlier. If you move to a plan with a smaller allowance, the new allowance takes effect from the start of the next calendar month; the allowance applied to your VPS for the current month will not be reduced. Usage figures shown in the control panel are indicative; our own measurements apply. Plans not listed above are subject to fair use.

Additional transfer packs. Where offered in your control panel, you may buy a one-off transfer pack for a VPS that has used its monthly allowance. A pack adds the stated amount of data transfer to that VPS for the current calendar month (UTC) only, expires at 00:00 UTC on the first day of the next month, and does not roll over. Packs are charged at the price shown to you when you buy, are not refundable once your VPS speed has been restored, and cannot be transferred to another service. After the invoice is paid, the VPS speed is restored automatically, normally within a few minutes. We may refuse or limit pack purchases that appear abusive or that exceed the limits shown in the control panel, and we may revoke a pack that was granted in error.

Additional port speed. Where offered in your control panel, you may buy a port speed add-on of 1 to 5 Gbit/s for a VPS. It raises the port speed of that VPS only: it does not increase the monthly data transfer allowance, and this Bandwidth Fair Usage Policy applies in the same way at the higher speed. The add-on lasts one month from payment, is charged at the price shown to you when you buy (an upgrade to a higher speed during the month is charged pro rata), and renews through a new invoice issued a few days before the end of the month. You may stop it renewing at any time and keep the speed until the end of the paid month. Add-on charges are not refundable once the speed has been applied. If the renewal invoice is unpaid when the paid month ends, the port speed returns to that of your plan. The speed is a maximum port speed, not a guaranteed throughput, and we may refuse or limit upgrades where network capacity requires.

Technical limits

Concurrent connections, script execution time, cron job frequency, and network ports are subject to limits per package. Standard web ports (80/443) are open on shared hosting; additional ports are available on VPS and dedicated servers.

9. IP Addresses

All IP addresses assigned to your services belong to Cloud Nord Limited (AS215262) and remain their property. You may not transfer, sell, or assign IPs. UKNode reserves the right to reassign IPs with reasonable notice, or immediately where operationally necessary, with updated information provided via the Control Panel.

10. Backup Services

Where backups are provided, they are offered as a courtesy with no guarantee of availability, integrity, or recoverability. Backup frequency and retention vary by package. Restoration is best-effort and not guaranteed; large accounts may experience longer restoration times. You are solely responsible for maintaining independent backups of your data. Restoration requests are subject to fees. Backup files count toward your storage quota and must comply with the Acceptable Use Policy.

11. Service Level Agreement

UKNode targets 99.9% monthly uptime for production services. Excluded from the SLA calculation: scheduled maintenance with at least 24 hours' notice, emergency maintenance, factors beyond our reasonable control (DDoS attacks, upstream network issues), customer-caused downtime, third-party service issues, and suspension or termination for breach of these Terms.

Service credits

• 99.0% – 99.9% uptime: 5% credit on the affected month.
• 95.0% – 98.9% uptime: 10% credit.
• Below 95.0% uptime: 25% credit.

Claims must be submitted within 7 days of the affected period with supporting evidence. Credits apply to future use only and are not redeemable for cash. Annual credits are capped at 100% of the relevant monthly fee. Service credits are your sole and exclusive remedy for SLA failures.

12. Technical Support

Support is available via email (support@uknode.co.uk), the ticket system in your Control Panel, live chat during Business Hours (09:00–17:00 weekdays excluding UK holidays), and the public knowledge base. VPS and dedicated server customers receive 24/7 emergency support for critical outages.

Support covers

• Hosting infrastructure and Control Panel issues.
• VPS and dedicated server configuration.
• Basic troubleshooting.
• Billing and account inquiries.

Support does not cover

• Custom coding or website development.
• Third-party application support or training.
• Website design or content.
• Errors in customer-supplied code or configuration.

Response targets (goals, not guarantees)

• Critical (service down): 1 hour.
• High priority: 4 hours.
• Normal: 24 hours.
• Low: 48 hours.

Advanced managed services are available as paid add-ons.

13. Data Protection & Privacy

13.1 Roles. Where UKNode processes personal data contained in Customer Data on your behalf ("Customer Personal Data"), you are the controller and UKNode is the processor, as those terms are defined in the UK GDPR. Each party will comply with its obligations under the UK GDPR, the Data Protection Act 2018 and all other applicable data protection laws ("Data Protection Laws"). This clause 13 does not apply to colocation or IP transit services where UKNode provides only space, power and connectivity and does not store or have logical access to Customer Data.

13.2 Our own data. UKNode is the controller only of the personal data it holds about you as an account holder, and about any contacts or authorised users you add to your UKNode account, for account management, billing, support, security and legal compliance. UKNode does not decide how or why any personal data within your Customer Data is used; that data is covered by clause 13.1. That processing is governed by our Privacy Policy (Privacy Policy), not by this clause.

13.3 Scope. The subject matter, duration, nature and purpose of the processing, the types of personal data and the categories of data subjects are set out in Part A of Schedule 1.

13.4 Instructions. UKNode will process Customer Personal Data only on your documented instructions, including with regard to transfers outside the United Kingdom, unless UK law requires otherwise. In that case UKNode will tell you of that legal requirement before processing, unless the law prohibits this on important grounds of public interest. This Agreement, your configuration of the Services and your support requests are your documented instructions. UKNode will tell you immediately if, in its opinion, an instruction infringes Data Protection Laws.

13.5 Confidentiality. UKNode will ensure that every person it authorises to process Customer Personal Data, including its employees and contractors, is bound by a duty of confidentiality, whether contractual or statutory. Access is limited to personnel who need it to provide, maintain, secure or support the Services.

13.6 Security. UKNode will implement and maintain appropriate technical and organisational measures to protect Customer Personal Data, as required by Article 32 of the UK GDPR, including the measures described in Part B of Schedule 1. UKNode may update those measures from time to time, provided the overall level of security is not reduced. No system is completely secure, and you remain responsible for the security of your own applications, passwords, content and configuration.

13.7 Sub-processors. You give UKNode general authorisation to engage sub-processors to process Customer Personal Data. The sub-processors UKNode uses at the date of this Agreement are listed in Part C of Schedule 1 and at https://uknode.co.uk/subprocessors.

13.8 Changes to sub-processors. UKNode will give you at least 30 days' notice by email, and by updating the list, before adding or replacing a sub-processor. You may object on reasonable data protection grounds within that period. If we cannot reasonably resolve the objection, you may terminate the affected Services without penalty and receive a pro-rata refund of any prepaid fees for the period after termination.

13.9 Sub-processor obligations. UKNode will impose on each sub-processor, by written contract, data protection obligations that offer at least the same level of protection as this clause 13. UKNode remains fully liable to you for the performance of each sub-processor's obligations.

13.10 Data location and transfers. UKNode hosts Customer Data, including website files, databases, email, logs and backups, in the United Kingdom. UKNode will not transfer Customer Personal Data outside the United Kingdom, or allow it to be accessed from outside the United Kingdom, except on your instructions or where Part C of Schedule 1 says so. Where a transfer is to a country without UK adequacy regulations, UKNode will put in place a valid transfer mechanism under Data Protection Laws, such as the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.

13.11 Assistance. Taking into account the nature of the processing and the information available to it, UKNode will assist you:

• by appropriate technical and organisational measures, so far as possible, in responding to requests from data subjects to exercise their rights. If UKNode receives such a request directly, it will pass it to you without undue delay and will not respond itself unless you instruct it to; and
• in meeting your obligations under Articles 32 to 36 of the UK GDPR, covering security, personal data breach notification, data protection impact assessments and prior consultation with the ICO.

UKNode may charge for assistance beyond that included in the Services at its standard rates, except where the assistance is needed because of UKNode's own breach of this clause.

13.12 Personal data breaches. UKNode will notify you without undue delay, and in any event within 48 hours, after becoming aware of a Personal Data Breach affecting Customer Personal Data. The notice will include, so far as then known: the nature of the breach, the categories and approximate number of data subjects and records concerned, the likely consequences, and the measures taken or proposed to deal with it. UKNode will provide further information as it becomes available, take reasonable steps to contain and remedy the breach, and will not notify any third party of a breach affecting your data unless the law requires it or you agree. A "Personal Data Breach" means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, Customer Personal Data.

13.13 Return and deletion. When the Services end, you may choose to retrieve your Customer Data during the 14-day grace period in clause 20. After that period, UKNode will delete Customer Personal Data from its live systems, unless UK law requires it to be kept. Copies in backups are deleted as the backups expire on their normal rotation, within [30] days, and are kept secure and not otherwise used until then. On written request, UKNode will confirm that deletion has taken place.

13.14 Information and audits. UKNode will make available to you the information reasonably necessary to demonstrate compliance with this clause 13, including answers to reasonable security questionnaires and copies of relevant certifications or third-party audit reports held by UKNode or its data centre provider. UKNode may meet an audit request by providing such certifications or reports where they reasonably cover the matters to be audited. Where that information is not sufficient, or where the ICO requires it, UKNode will allow and contribute to an audit or inspection by you or an independent auditor you appoint, subject to:

• at least 30 days' written notice, except after a Personal Data Breach or where the ICO requires it;
• no more than one audit in any 12-month period;
• the auditor being bound by confidentiality and not being a competitor of UKNode;
• the audit taking place during business hours without unreasonable disruption, and not giving access to other customers' data or to physical areas controlled by UKNode's data centre provider; and
• you paying the reasonable costs of the audit, unless it reveals a material breach of this clause 13 by UKNode.

13.15 Your obligations. You warrant that you have a lawful basis for all processing of Customer Personal Data, that you have given any notices and obtained any consents Data Protection Laws require, and that your instructions comply with Data Protection Laws. You are responsible for handling data subject requests, for the security of the applications and content you deploy, and for keeping your own backups.

13.16 Liability. Each party's liability under or in connection with this clause 13 is subject to the limitations and exclusions in clause 16, except to the extent that Data Protection Laws do not allow liability to be limited.

13.17 Precedence. If there is any conflict between this clause 13 (including Schedule 1) and any other part of this Agreement, this clause 13 prevails in relation to the processing of Customer Personal Data.

13.18 Signed copies. This clause 13 applies to every customer automatically and needs no signature. If you need a countersigned copy for your records, contact privacy@uknode.co.uk.

Schedule 1 – Data Processing Details

Part A – Details of processing

Subject matter: provision of web hosting, email hosting, virtual and dedicated servers, colocation, backup, network and related services under this Agreement.

Duration: for the term of the Agreement, plus the 14-day grace period in clause 20 and backup expiry under clause 13.13.

Nature of processing: storage, hosting, transmission, backup, restoration, logging and deletion of Customer Data. UKNode staff access it only as needed to provide, maintain, secure and support the Services.

Purpose: to provide the Services to you in accordance with this Agreement and your instructions.

Types of personal data: any personal data you choose to store or process using the Services. Typically names, contact details, account and login data, order and transaction records, the content of emails and messages, and IP addresses and online identifiers in logs.

Special category data: only if you choose to store it. You are responsible for ensuring any special category or criminal offence data is lawfully processed and adequately protected.

Categories of data subjects: your end users, website visitors, customers, employees, contractors and other individuals whose data you store using the Services.

Location: United Kingdom (see clause 13.10 and Part C).

Part B – Technical and organisational measures

Physical security: equipment is housed at a Tier III certified data centre in Manchester, UK, with 24/7 on-site security, card access control, N+1 power and cooling, and UPS and generator backup.

Network security: a UKNode-operated network (AS215262) with stateful firewalls between network segments, DDoS mitigation and restricted management networks.

Access control: least-privilege access for named personnel only, with individual accounts and no shared logins. SSH key-based authentication, [multi-factor authentication] for administrative systems, and mutual TLS (mTLS) client-certificate authentication on all sensitive internal applications. Access is removed promptly when no longer needed.

Encryption: TLS for websites, control panel, email and APIs; SSH for administration; [encryption of backups at rest].

Logging and monitoring: centralised logging of administrative access and security events, retained for [90] days, plus service and network monitoring with alerting.

Vulnerability management: operating system, control panel and software updates applied regularly, with critical security patches applied within [7] days.

Backups: [daily] backups of hosted services where included in your plan, retained for [14] days and stored [in the UK, separate from production systems].

Incident handling: a documented incident response process, with Personal Data Breaches notified under clause 13.12.

Personnel: confidentiality obligations for all staff and contractors, with access granted only on a need-to-know basis.

Deletion: data deleted under clause 13.13, and decommissioned disks securely wiped or destroyed.

Part C – Authorised sub-processors

• [Lunar Digital Ltd], Manchester, UK: data centre colocation (space, power, cooling and physical security). Physical access to premises only, with no logical access to Customer Data.
• [Off-site backup provider, if any], [UK]: backup storage. Holds encrypted backup data only.
• [Microsoft Ireland Operations Ltd], [UK / EU]: support email and ticket correspondence. Holds only data you send to our support team.
• [Payment processor, e.g. Stripe], [EU / UK]: payment processing. Holds account holder billing data only, never hosted content.

UKNode owns and operates the servers, storage and network that host Customer Data. No public cloud provider processes hosted website files, databases, email or logs.

14. Intellectual Property Rights

UKNode owns all intellectual property in our website, services, software, systems, and documentation; we grant you a limited, non-exclusive, non-transferable licence to use them for the duration of your services. You retain ownership of intellectual property in your Customer Data and grant UKNode a limited licence to host and process it for the purpose of providing the Services.

You may not copy or modify our software, reverse-engineer it, remove proprietary notices, develop competing services from it, or resell our services without written authorisation. Use of UKNode trademarks requires our written permission. Copyright-infringement notices are accepted with appropriate ownership evidence; we observe DMCA-style takedown procedures.

15. Warranties & Disclaimers

We provide our services with reasonable skill and care, substantially matching the descriptions on our website. Except as expressly provided in these Terms, services are provided "as is" and "as available" without warranties of any kind. All implied warranties — including merchantability, fitness for a particular purpose, uninterrupted or error-free operation, security, defect correction, accuracy, reliability, and completeness — are disclaimed to the fullest extent permitted by law. Third-party services and software carry no warranty from UKNode.

You warrant that you have authority to enter this Agreement, that you own or have appropriate licences for your Customer Data, that your use of our services does not infringe third-party rights, and that you will use the services lawfully.

16. Limitation of Liability

UKNode's maximum aggregate liability under or in connection with this Agreement shall not exceed the total fees paid by you in the twelve months preceding the event giving rise to the claim.

The following are excluded from liability: loss of profits, revenue, business, anticipated savings, business opportunity, goodwill, or reputation; loss or corruption of data (except where caused by our wilful misconduct); and any indirect, consequential, special, or punitive damages — even if a party has been advised of the possibility of such losses.

Nothing in this Agreement excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, breach of section 2 of the Supply of Goods and Services Act 1982, or any other liability that cannot be excluded under English law.

You are strongly advised to maintain independent backups. We are not liable for data loss except where caused by gross negligence or wilful misconduct. Failures resulting from force-majeure events are excluded from liability.

17. Indemnification

You will indemnify UKNode against claims arising from your misuse of our services, breach of these Terms, violation of third-party rights, breach of applicable law, the content of your Customer Data, or third-party infringement claims relating to it. UKNode will assume exclusive defence of such claims with your reasonable cooperation. You must promptly notify us of any such claim.

UKNode will indemnify you against third-party infringement claims arising solely from your use of our services in accordance with these Terms, provided you notify us promptly, give us sole control of the defence, and cooperate fully. The indemnity excludes claims arising from your modifications or from combinations with third-party services.

18. Suspension of Services

Grounds for suspension include material breach of these Terms (including the Acceptable Use Policy), payment more than 7 days overdue, reasonably suspected compromise or illegal use, harm or risk of harm to our infrastructure or other customers, valid legal orders, DDoS or other security threats, malware detection, hosting of prohibited content, or emergency maintenance.

We will give advance notice where reasonably possible, but may suspend immediately for emergencies, security incidents, or ongoing violations. We may investigate during suspension; reinstatement requires payment of any outstanding fees and reinstatement charges, removal of prohibited content, confirmation of compliance, implementation of any required security measures, and provision of any documentation we reasonably request.

Where feasible and safe, we will attempt to provide data access during suspension. Suspensions unresolved for 30 days or longer may result in termination and deletion of data. No refunds are issued during suspension; fees remain due.

19. Termination

By you

You may terminate at any time via the Control Panel or by emailing support@uknode.co.uk. Termination takes effect at the end of the current billing period. No refunds are issued for unused prepaid services (except as set out in Clause 5).

By UKNode

We may terminate immediately for material breach unresolved 14 days after notice, repeated breaches, suspension lasting 30 days or more, conduct creating legal-violation risk, your insolvency / bankruptcy / liquidation / administration, or payment default of 30 days or more. We require professional communication; abusive, threatening, harassing, or defamatory communication constitutes material breach permitting immediate suspension or termination.

For convenience

Either party may terminate for convenience on 90 days' written notice. Pro-rata refunds apply where appropriate.

Effect of termination

All rights granted to you cease immediately, you must stop using the services, all outstanding fees become payable, and your Customer Data is handled per Clause 20. Clauses 14, 16, 17, 20, and 23 survive termination.

20. Data Retention After Termination

Important: back up all of your data before termination or expiry.

We provide a 14-day grace period after termination for data-retrieval requests, subject to payment of any outstanding fees and applicable retrieval charges. After this grace period your data — website files, databases, emails, backups, configuration, and account information — is permanently deleted (except where applicable law requires longer retention).

Retrieval requests must be made before the grace period ends. Legal-retention obligations may extend periods as set out in our Privacy Policy. Recovery is not possible after deletion. We employ secure deletion procedures; some data may persist in backups for a short period before being purged.

21. Force Majeure

Neither party is liable for failures or delays caused by events beyond reasonable control, including acts of God, natural disasters, war, terrorism, strikes, government actions, pandemics, fire, accident, public-infrastructure or utilities failure, telecommunications failure, cyber attacks not caused by our negligence, and third-party provider failures.

The affected party will notify the other promptly with details of the event, expected duration, and impact on performance, and will use reasonable efforts to mitigate and to resume obligations promptly. If a force-majeure event continues for 30 days or more, either party may terminate on written notice with a pro-rata refund. Payment obligations are not excused except where the event prevents you accessing the payment system through no fault of your own; in that case payment is made as soon as practicable.

22. Dispute Resolution

Disputes are handled in this order:

1. Good-faith negotiation, initiated by written notice describing the dispute.
2. Escalation to executive-level discussions, lasting up to 30 days.
3. Mediation with a mutually agreed mediator, lasting up to 60 days; costs shared equally.
4. Court proceedings per Clause 23 if the matter remains unresolved.

The parties continue to perform their obligations during the dispute, except for any disputed payment obligations. Either party may seek urgent injunctive or equitable relief from any competent court.

23. General Provisions

Entire Agreement

This Agreement together with the Order Form constitutes the entire agreement between the parties and supersedes all prior understandings.

Amendments

We may modify these Terms by posting the updated version on our website and notifying you by email or via the Control Panel. Material changes take effect 30 days after notice. Continued use of our services constitutes acceptance; if you disagree you may terminate per Clause 19.

Governing law & jurisdiction

This Agreement is governed by the laws of England and Wales. The English and Welsh courts have exclusive jurisdiction over any disputes.

Severability

Invalid provisions will be modified to the minimum extent necessary to be valid, or severed if modification is not possible; the remaining provisions remain in full effect.

Waiver

No failure or delay in exercising a right waives it. Waivers must be in writing. A waiver of one breach does not waive subsequent breaches.

Assignment

You may not assign this Agreement without our written consent. UKNode may assign to affiliates or to a successor in connection with a merger, acquisition, or asset sale. Unauthorised assignments are void.

Third-party rights

No rights are conferred on third parties under the Contracts (Rights of Third Parties) Act 1999.

Relationship of the parties

Nothing in this Agreement creates a partnership, joint venture, agency, or employment relationship. Neither party has authority to bind the other.

Notices

Written notices to UKNode should be sent to support@uknode.co.uk or to 792 Wilmslow Road, Suite 6, Didsbury, Manchester, England, M20 6UG. Notices to you will be sent to the email or postal address on your Order Form. Notices delivered by hand or email during Business Hours are deemed given on receipt; outside Business Hours, on the next Business Day; by post, three Business Days after mailing.

Headings, language, counterparts

Headings are for convenience only and do not affect interpretation. The English version of these Terms prevails over any translation. The Agreement may be executed in counterparts.

Survival & interpretation

Clauses 14, 16, 17, 20, and 23 survive termination. The singular includes the plural; references to persons include bodies corporate and unincorporated associations; "including" means "including without limitation"; and references to writing include email and other electronic communications.

Further assurance

The parties will execute any further acts reasonably required to give effect to this Agreement.