Tickets, email, phone — real engineers on the other end. We answer fast because that's the job.
Multiple ways to get through to our UK-based technical team — pick what works for you.
Detailed technical issue resolution — the main channel for deep troubleshooting.
Comprehensive technical documentation and bug reports. Great for non-urgent issues.
Short enquiry? Fill out the form. We usually reply within an hour.
Under 1 hour in business hours, under 4 hours outside. Urgent server-down issues are actioned immediately.
Yes — free consultations with our engineers to plan the right hosting for your workload.